FREQUENTLY ASKED QUESTIONS
Are you able to travel interstate/overseas?
We’re always thrilled at the chance to work in exotic places, and just as thrilled to shoot in a local farm.
We will need you to cover some of our travel expenses; for overseas weddings we can offer you special rates to make things much more affordable.
How many photo locations can we have?
How many do you want? Thats the answer. When you book Hidden Valley Weddings, we are with you, ready to capture the little moments that unfold no matter where you go.
How long before my videos and photos are ready?
We don’t approach any of our films with a cookie-cutter, one-size-fits-all templated approach. As the editing process is highly creative and time consuming, we aim to have your films to you within 12 weeks of your wedding day, however this is only a guide as we’re not willing to compromise on quality. There can be busier timers of the year, or we may be waiting on the rest of your payment to start up, so as a blanket rule we give a timeframe of 12 weeks, though it’s usually quicker than that! Turn around times vary depending on the workload at the time. As you’d understand, we do not want to rush anyones editing, so there are occasional delays as a result of increased weddings in peak season. While we will always do our best to keep within this time-frame, we do occasionally exceed this.
How many photos will you take?
Easy, we as many as we can! The great thing about Hidden Valley Weddings is that we have a dedicated professional editing team, so we don’t have to cut any corners to save time. Our photographers are there to capture as much as possible – and our editing team is dedicated to editing them all (apart from the weird ones!)
How do you edit our photos?
We aim to provide natural photos of your day, as it was. We work with a nice colour palette, soften and sharpen certain areas, and adjust the contrast. We don’t reshape people’s bodies or drastically change the look of anything (but having said that – if you’re sporting an unfortunate pimple in the middle of your nose on the day, we’ll get rid of it for you).
We provide all of your images in colour, as well as a few black and white versions of the ones that really lend themselves to that style. We don’t remove background objects, so give each area a clean up before-hand.
We don’t like posing! Will that be a problem?
Not at all. We love capturing people in fun/silly/romantic poses, but also really thrive on capturing people being their natural selves – laughing, chatting, gettin’ down on the dance floor… we’ll capture the honest moments that happen through your day (that’s the really good stuff, anyway).
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What is your approach on the day?
We like everything to be as natural and relaxed as possible. We don't do any over the top posing or directing, but prefer to just hang back and document all the wonderful, natural moments that unfold throughout the day. Our goal is to be as discreet and unobtrusive as possible, and hopefully by the end of the night you won't even notice we are there!
Once we've booked, do we speak to you much before the wedding?
Of course! We’re always available to chat and help you with any concerns or ideas you have. We do try to stay out of the way once we have the details of your wedding as we know how much you have to organise and deal with leading up to the wedding. We will touch base a month before the wedding, and again the week of just to ensure we have all the most up to date details. You also have access to an online portal where you can update any changes to your wedding day schedule.
How do we lock in a booking?
After we chat and get to know each other a little, if you’re ready to lock in a booking with us we’ll send out the paperwork for you to read through and sign, and give you our bank details so you can transfer a $500 deposit. The final payments are due two weeks before the wedding – whether you want to sort them out months ahead, or the weeks before; we don’t mind either way.
Why are you guys so cheap?
Why don’t we charge more? The answer’s pretty straight forward; we believe everyone has the right to have their big day captured perfectly, without having to spend a small fortune! Our team are more concerned with doing a great job filming/photographing your wedding than they are with filling their back pockets